Legal
Terms of Service
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1. Introduction
These terms govern your use of the Fifo Städfirma website at fifostadfirma.se and any services you purchase from us. By using our site or booking a service you agree to these terms. If you do not agree, please do not use our services.
2. Our services
Fifo Städfirma provides residential and commercial cleaning services including house cleaning, office cleaning, moving cleaning, and deep cleaning. Service availability is subject to location and scheduling. We reserve the right to decline bookings at our discretion.
3. Quotes and pricing
All prices are quoted before work begins. A quote is valid for 30 days from the date of issue. Final pricing may be adjusted if the actual scope of work differs materially from what was described. We will notify you before proceeding with any additional charges.
4. Cancellation and rescheduling
You may cancel or reschedule a booking up to 24 hours before the scheduled start time at no charge. Cancellations made with less than 24 hours' notice may incur a cancellation fee of up to 50% of the booked service value. [Further cancellation policy placeholder]
5. Satisfaction guarantee
If you are not satisfied with the result, please notify us within 24 hours of the service completion. We will return to remedy the issue at no additional charge. The guarantee does not apply to damage caused by pre-existing conditions or customer-supplied materials.
6. Liability
We carry full public liability insurance. Our liability for any single incident is limited to the value of the service purchased. We are not liable for indirect or consequential losses. [Full liability terms placeholder]
7. Governing law
These terms are governed by Swedish law. Any disputes shall be referred to the Swedish courts. Consumers may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
8. Changes to these terms
We may update these terms from time to time. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the new terms.
Questions about these terms? Contact us at support@fifostadfirma.se